SortClean Support

SortClean looks at the photos, screenshots and videos on your iPhone and sorts them into categories. It finds similar shots and suggests the best one, shows what takes up the most space, and helps you clear what you no longer need. With Pro, you can save the categories as albums in the Photos app. The sorting runs on your iPhone, even offline.

No. Nothing is deleted until you confirm, and iOS itself asks before any item leaves your library. Deleted items go to the Recently Deleted album in the Photos app, where you can recover them for 30 days. When you compress a video, the smaller copy keeps the date, place, favourite mark and albums, and the original goes to Recently Deleted. If you use iCloud Photos, a deleted item is removed from your other devices too.

Nowhere. All analysis happens on your iPhone, and your photos never leave it. There's no account, no ads and no tracking, and we collect no data. The only exception is this website, which counts visits without cookies. The details are in the privacy policy.

iOS asks the first time you open the app: you can allow all photos or choose some. To change it later, open Settings › Privacy & Security › Photos › SortClean and choose full access, limited access or none. With limited access, the app only sees the photos you picked, and saving albums to Photos needs full access.

Deleted items stay in Recently Deleted for 30 days. The space comes back when they leave it, or when you empty Recently Deleted in the Photos app. If you use iCloud Photos with Optimize iPhone Storage, many originals are only in iCloud, so deleting them frees mostly iCloud space. The app shows both amounts.

Free: the full scan, every category, sizes, similar groups with the best pick, deleting items one at a time, keeping the best of one group at a time, one bulk clean-up of up to 100 items and one video compression. Pro adds unlimited bulk clean-ups, albums in Photos and unlimited video compression. Pro is an auto-renewing subscription: weekly, monthly or yearly. The App Store shows the price in your currency before you buy.

Open the Settings app on your iPhone, tap your name, then Subscriptions, choose SortClean and tap Cancel Subscription. If you have Pro, you can also get there from the app: Settings › Manage Subscription. Apple manages subscriptions, so this stops the next charge. You keep Pro until the end of the period you've paid for. Deleting the app doesn't cancel the subscription.

Apple handles all payments, so refunds are requested from Apple, not from us. Go to reportaproblem.apple.com, sign in with your Apple Account, choose Request a refund and select the purchase. Apple decides on refunds; we never see your payment details.

Sign in to the App Store with the Apple Account you subscribed with. Open SortClean, tap the gear icon to open Settings and tap Restore Purchases. The same button is on the Pro screen.